The complete system with a Q-2100 and AR unit requires about six
feet of counter space. Please refer to the Lab Layout Options page
on this web site.
Yes. We will contact you to determine your anticipated layout
option. We will send an installer who will set up the system, calibrate
everything and run test lenses to ensure accuracy.
The system was designed to be operated
by someone who has no previous production experience. It is not necessary
to have a lab background to produce quality lenses on our system.
Yes. When we install the system our trainer will spend two days
on-site working with your staff. They will train someone to operate
the system, as well as, work with your front office staff so that
they understand the features, advantages and benefits of the lens
designs and materials.
This can range from 1 to 2 pair of progressive lenses or photochromic
lenses per day. The answer really depends upon what your practice
is currently paying for products like premium progressives, photochromic
and AR lenses.
You can purchase the equipment outright. You may also lease it
or arrange your own financing options.
We work closely with several industry leasing companies and can
help you arrange lease financing if you desire. The typical process
only requires a short 1 page lease application with approval often
received same day.
No ongoing consumable contract is necessary. Optical Dynamics
has adopted a new low fixed pricing policy for all consumables.
You simply purchase what you need when you need it. Most of our
consumables have a very long shelf life. The exception is the nanoCLEAR
AR chemistry which has a 90 day shelf life.
Both the Q-2100 and the nanoCLEAR AR system come with a 1-year
warranty that includes both parts and labor.
Yes. We offer an extended one year warranty that can be purchased
each year for years two through five after installation.
We offer a host of warranties on our lens products. For the first
6-months we offer a no-fault casting warranty that guarantees you
100% yield on manufacturing. We also offer a 6-month non-adapt
warranty on our progressive lenses or photochromic lenses. Our
nanoCLEAR AR, nanoXT and nanoGUARD scratch coatings all carry a
You have two options. First, you can elect to send your new hire
to Optical Dynamics to attend nanoUniversity, a 3-day training
program held in Louisville KY each month. There is a nominal fee
for attendance. We can also arrange to have our trainer return
to your practice for a 1-day training session. This is subject
to trainer availability with a fee for on-site operator retraining.
Our technology is designed as an operating
platform. When we develop new technology such as the nanoCLEAR AR
system, it is designed to work in conjunction with the Q-2100R
Digital Lens System. If we develop new progressive molds, new lens
materials, new photochromics, scratch coatings or AR chemistries,
they will all work on your existing platform.
Our service techs and customer service advisors are available Mon-Fri from 8:30am to 5:00pm EST.
In the case of the Q-2100, we can overnight you a replacement piece of equipment while yours is returned for service. This means your down time is usually only a day or two at the most. In the case of the nanoCLEAR AR system, it is wired to the internet, so most issues and adjustments can be made by our techs remotely. In the event that the unit must be returned for service, the turnaround time is usually about one week. In the meantime we can cast AR prescriptions for your patients in our lab in Louisville to reduce any patient inconvenience.
Our lenses are cast using precision glass molds that were made on Free-form generators. In addition, glass molds are more rigid, hold their curvature better and have better surface quality than plastic materials. When we cast our lenses we pour hot liquid plastic between the molds, so our lenses have surface and curve quality that mirrors the glass. The result is better visual acuity.
Yes. We encourage you to try a pair of our lenses, especially
a CFL progressive. Most single vision stock lenses are cast directly
to the finished Rx, so if you are wearing single vision chances
are you are already wearing a cast-to-Rx lens. If you are a multifocal
wearer, then chances are that you have never worn a cast-to-Rx
progressive. Once you try the lenses, it will become clear why
you should be dispensing theses lenses to your patients.
Yes. One of our sales representatives would be happy to come to
your practice to conduct an economic evaluation. We will go through
your past lab bills to determine exactly which lenses would have
been good candidates for our system and what the comparative cost
would have been. You will have a very clear picture of the financial
impact that our technology will have on your practice profitability.
Be prepared to be pleasantly amazed.
We are able to demonstrate the Q-2100 casting
system on site. It is reasonably portable and easy to set up quickly.
Unfortunately the AR system is not easily transported, set up and
calibrated; therefore we can don’t demonstrate the AR system
on-site. You are always welcomed to visit us in Louisville or we
can often arrange to have you visit an existing customer nearby.
Typically, once you make the decision to purchase, financing is
settled in a day or two. It then usually takes us between one and
two weeks to coordinate shipping the equipment and scheduling an
installer/trainer. We try to be sensitive to your practice environment,
so that everything is handled with minimal disruption.